Q1. How long is your factory history?
A: This year our factory will celebrate 10th anniversary since establishment.
And our major technicians have been in this industry for more than 30 years, more than 12 persons have been in our production team for over 10 years.
Q2. Can you produce according to our samples? Can I get your samples?
A: Yes, you can send us samples to check quality and produce as per your samples.
Small samples are usually available with express service expense at our cost.
Q3: Do you attend any expo?
A: Yes, usually we attend sign expos in Shanghai twice in a year. We attended Sign Asia expo in IMPACT, THAILAND in Nov, 2017. In future we will add China Import and Export Fair (Canton Fair) into our exhibition list, also some international expos which will be held in different countries.
Q4: How about claim policy?
A: If there has any quality problems when you receive our products, show us photo/video to check, we can not make sure our products are 100% perfect without any quality problem, but we promise we will repay customers for any loss caused by our product quality from next order.
Q5: Do you have any certification for your PVC sheets?
A: Devoted to manufacturing environment-friendly PVC sheets, we can provide SGS certification. Our products are in conformity with B1 fire rating requirements, and we have Gost certification from Russia. If you have other certification needs, please consult with us.
Q6: What kind quality do you produce? Can you produce lead-free PVC sheet?
A: Aiming at middle&high quality markets, all our products are lead-free made by 100% virgin materials, with various well-known brand auxiliary materials. Compared with our industry peers, our prices are not among the cheapest, but our quality is among the best, with strict production requirements and regulations implemented for each order.
